Why shop with UK Pashmina?
A very good question! And we hope to be able to answer it below.
You can trust UK Pashmina
Finest quality natural materials
We offer 3 different all natural blends; 50% wool / 50% silk, 50% cashmere / 50% silk and 70% cashmere / 30% silk. We regularly test our pashminas for material composition to ensure that we only sell genuine pieces.
Pashmina value for you
Our 3 different blends gives you a great choice of quality and price. We think our pashminas offer some of the best value-for-money in the UK.
We are located in west London and hold a large stock of pashminas locally. We pack and dispatch all orders ourselves giving us complete control over the quality of our service.
We know that every penny counts these days. We work with some great manufactures to obtain wonderful pieces at reasonable prices. We are small and flexible and can make buying decisions quickly. So manufactures like us and offer us some great deals!
Our pashminas are sourced directly from our manufacturers in Nepal and India. We visit Nepal and India regularly to ensure that our pashminas are of a consistent quality.
We don't have massive overheads as we don't have retail shops to maintain. So we can pass these savings on to you.
Safe and secure
Internet shopping has really taken off over the past few years. Our website is built using state-of-the-art technology. We never keep your credit card details on our systems. Payment is handled by one of the world's major card processors. And finally, any information you enter into our system during checkout is transmitted in encrypted form.
We invite all customers to rate us on our service and products. We use FEEFO, an independent reviews company, to gather customer feedback. We can't edit or change reviews at all so you know that all reviews are genuine.
We encourage you to review our service and products. While we hope for great ratings we really do act on issues raised. Read more about reviews.
Outstanding customer service
Because we are small, we like to think that we are nimble! We respond to all enquiries within 24 hours and most of the time we are much faster. Have a look at some of our reviews to see what our customers think.
Transparent delivery prices and free returns
UK Pashmina strives to be open and honest about our delivery charges. We don't hide an expensive delivery charge until the checkout process. We don't have to as we offer free delivery (within the UK) on all orders over £75. Our charges on orders under £75 are £2.85 for Royal Mail Second Class and for Royal Mail First Class £3.85. And that is per order not per item.
If you're not happy - send it back. We really do want you to be happy so we offer a free returns service. You're welcome to exchange the item or be given a full refund. Read more about Delivery and Returns.
Many of our customers buy our pashminas and wraps as gifts. We offer a gift wrapping service including a choice of wrapping paper and the ability to include a personal message.