|Average Rating (Read 31 reviews): |
Reviews are gathered by the independent reviews company Feefo
Thursday, 6 May 2021 | Feefo
Comments:The service was exceptional. In buying a pashmina for someone who had received difficult news, I wanted the gift to be accompanied by a note, the length of which would not fit within the wording limit provided for on the website. Kevin could not have been more helpful in assisting me with this. Once the present had been dispatch the person I was sending it to was rushed into hospital and Kevin worked to retrieve the parcel and hold it for me until they were able to leave hospital and be at home to receive the gift. This was an emotional time and Kevin was both empathetic and practical in his approach to assist me at all times. The wording with the present was important and the words and the beautiful pashmina are now a treasured gift. I cannot thank Kevin and the team enough.
Friday, 18 December 2020 | Feefo
Comments: Very good quality product, beautiful colour. The customer service I received was fantastic. I had a problem with delivery and it was sorted immediately without me being made to feel that I was the problem . I highly reccomend this company.
Beautiful colour - raspberry is vibrant and very soft.
Tuesday, 25 August 2020 | Feefo
Comments: Very nice website with speedy delivery. Beautiful vibrant colour and lovely quality.
Beautiful colour and quality.
Monday, 20 July 2020 | Feefo
Comments: Great quality products at a reasonable price. Delivered promptly. Beautiful colour and quality.
An excellent first experience. To be repeated.
Thursday, 16 July 2020 | Feefo
Comments: The products were well described on the website. Choices amazing as well as the option of obtaining colour samples. This reluctant, hesitant online shopper appreciated that. Had it not been for a delay (carrier’s fault) in receiving my purchase, this would have been a five star review. However, your customer service in dealing with the delay is worthy of five stars. Eva’s communication was reassuring and an example of the highest level of customer service/care.
We are so sorry that your order took longer than normal to be delivered. We do appreciate your patience and thank you for your review.
Fabulous product, excellent service.
Tuesday, 23 July 2019 | Feefo
Comments: The service from this company is excellent. Following my initial contact Eva sent me 5 colour swatches to help me get the colour just right. We talked about cashmere vs wool with regard to warmth and when I decided on 70% cashmere she checked to see which were true to my original swatches. I was so pleased with my original purchase this is the 2nd pashmina I have bought from this company.
I bought my 1st Pashmina in March it is 70% cashmere (light, warm & luxurious) and the most beautiful red colour. It really is lovely; it makes me smile so I use it at least two or three times a week. It makes the plainest outfit look great. I love it so much I added a raspberry pashmina to my collection. The 70% cashmere pashminas are very good quality in a fabulous range of colours.
Read all 31 customer reviews...