Information

Delivery

United Kingdom

Service	Delivery Time	Price	Special Instructions
Royal Mail First Class	Usually 1 to 2 working days (but please allow up to 3 days)	£3.95	Order before 8pm
Royal Mail Second Class	Usually within 3 working days (but please allow up to 5 days)	£2.95	Order before 8pm
First Class Signed For	Usually 1 to 2 working days (but please allow up to 3 days) - Signature required	£3.95	Order before 8pm
Second Class Signed For	Usually within 3 working days (but please allow up to 5 days) - Signature required	£2.95 (FREE on orders over £75)	Order before 8pm
Guaranteed Express Delivery	Next working day - delivered by 4pm - Signature required. Orders placed after 2pm on Fridays will be delivered on Tuesday.	£9.95	Order before 2pm
Guaranteed Saturday Delivery	Saturday - delivered by 4pm - Signature required	£12.95	Any day and up to 2pm on Thursday.
Swatch Delivery	Usually next working day (but please allow up to 2 days)	FREE	UK addresses only

If you have not received your order within 3 days for First Class or 5 days for Second Class please check with your local Royal Mail delivery office. It has been known for them to forget to put the 'you were out' card through the door. Also please contact us to let us know so that we can check our tracking.

Please note that free delivery only applies to addresses within the UK.

Europe

We offer delivery to any country within the European Union - £9.95 per order.

Delivery within Europe is normally fairly quick, however, you should allow at least 7 to 10 days for delivery.

Please note that VAT is not charged on orders outside the UK. But you may be liable for local tax on delivery.

Outside Europe

We offer worldwide delivery. The delivery charge is £11.95 per order (not per item). You should allow up to 14 days for delivery.

Please note that VAT is not charged on orders outside the UK. But you may be liable for local tax on delivery.

Packing your pashmina

Your pashmina is carefully packed. We wrap your item in tissue paper, then gift wrapping if required. Finally we dispatch using a variety of safe and secure mailing envelopes.