Information

Delivery

United Kingdom

Due to the current pandemic Royal Mail advise us that delivery may take a few days longer than normal. We apologise for this and thank you for your understanding.

Please note that there are no guaranteed or next day delivery options at the moment.

Service	Delivery Time	Price	Special Instructions
Royal Mail First Class	Usually 1 to 2 working days (but please allow up to 3 days)	£3.85	Order before 2pm
Royal Mail Second Class	Usually within 3 working days (but please allow up to 4 days)	£2.85	Order before 2pm
First Class Signed For	Usually 1 to 2 working days (but please allow up to 3 days) - Signature required	£3.85	Order before 2pm
Second Class Signed For	Usually within 3 working days (but please allow up to 4 days) - Signature required	£2.85 (FREE on orders over £75)	Order before 2pm
Guaranteed Express Delivery	Sorry - this service is not available today.	Not available	Not available
Guaranteed Saturday Delivery	Sorry - this service is not available today.	Not Available	Not Available
Swatch Delivery	Usually next working day (but please allow up to 2 days)	FREE	UK addresses only

If you have not received your order within 3 days for First Class or 5 days for Second Class please check with your local Royal Mail delivery office. It has been known for them to forget to put the 'you were out' card through the door. Also please contact us to let us know so that we can check our tracking.

Please note that free delivery only applies to addresses within the UK.

Europe

We offer delivery to any country within the European Union - £9.95 per order.

Delivery within Europe is normally fairly quick, however, you should allow at least a week for delivery.

Outside Europe

We offer worldwide delivery. The delivery charge is £11.95 per order (not per item). You should allow up to 14 days for delivery.

Packing your pashmina

Your pashmina is carefully packed. We wrap your item in tissue paper, then gift wrapping if required. Finally we dispatch using a variety of safe and secure mailing envelopes.