Information

Delivery

United Kingdom and Channel Islands

New fully tracked service - all orders are now tracked every step of the way.

Service	Delivery Time	Price	Special Instructions
Royal Mail First Class	Usually 1 to 2 working days (but please allow up to 3 days)	£3.95
Royal Mail Second Class	Usually within 3 working days (but please allow up to 5 days)	£2.95
First Class Signed For	Usually 1 to 2 working days (but please allow up to 3 days) - Signature required	£3.95
Second Class Signed For	Usually within 3 working days (but please allow up to 5 days) - Signature required	£2.95 (FREE on orders over £75)
Guaranteed Express Delivery	Sorry - this service is not available today.	Not available	Not available
Guaranteed Saturday Delivery	Sorry - this service is not available today.	Not Available	Not Available
Swatch Delivery	Usually next working day (but please allow up to 2 days)	FREE	UK addresses only

Your order will be dispatched using a Royal Mail Fully Tracked service. You can select Second Class (Royal Mail 48) or First Class (Royal Mail 24) during checkout.

A tracking number will be included in the dispatch confirmation email you receive. You can use this to track you order. Please leave up to 24 hours for the tracking number to become active on the Royal Mail website.

If you have not received your order within 3 days for First Class or 5 days for Second Class please check the tracking with Royal Mail. It has been known for them to forget to put the 'you were out' card through the door. Also please contact us to let us know so that we can check our tracking.

Please note that free delivery only applies to addresses within the UK and Channel Islands.

International

We are sorry but we no longer offer delivery outside the United Kingdom and Channel Islands.

Packing your pashmina

Your pashmina is carefully packed. We wrap your item in tissue paper, then gift wrapping if required. Finally we dispatch using a variety of safe and secure mailing envelopes.