United Kingdom and Channel Islands
New fully tracked service - all orders are now tracked every step of the way.
Your order will be dispatched using a Royal Mail Fully Tracked service. You can select Second Class (Royal Mail 48) or First Class (Royal Mail 24) during checkout.
A tracking number will be included in the dispatch confirmation email you receive. You can use this to track you order. Please leave up to 24 hours for the tracking number to become active on the Royal Mail website.
If you have not received your order within 3 days for First Class or 5 days for Second Class please check the tracking with Royal Mail. It has been known for them to forget to put the 'you were out' card through the door. Also please contact us to let us know so that we can check our tracking.
Please note that free delivery only applies to addresses within the UK and Channel Islands.
We are sorry but we no longer offer delivery outside the United Kingdom and Channel Islands.
Packing your pashmina
Your pashmina is carefully packed. We wrap your item in tissue paper, then gift wrapping if required. Finally we dispatch using a variety of safe and secure mailing envelopes.