If you have not received your order within 3 days for First Class or 5 days for Second Class please check with your local Royal Mail delivery office. It has been known for them to forget to put the 'you were out' card through the door. Also please contact us to let us know so that we can check our tracking.
Please note that free delivery only applies to addresses within the UK.
We offer delivery to any country within the European Union - £9.95 per order.
Delivery within Europe is normally fairly quick, however, you should allow at least a week for delivery.
We offer worldwide delivery. The delivery charge is £11.95 per order (not per item). You should allow up to 14 days for delivery.
Packing your pashmina
Your pashmina is carefully packed. We wrap your item in tissue paper, then gift wrapping if required. Finally we dispatch using a variety of safe and secure mailing envelopes.