|Average Rating (Read 5 reviews): |
Reviews are gathered by the independent reviews company Feefo
Great, but please do something about the label.
Thursday, 17 August 2017 | Feefo
Comments: Everything was as stated, although the description was a little lacking. However I would buy from them again and I would recommend them. My biggest niggle was the label it was sewn so tightly to my 100% Cashmere wrap that I was trying to remove it carefully for 1/2 an hour. It couldn't be left as it was on the outside and I was very wary about snipping the yarn.
Thank you so much for your review. I am so sorry that the label caused you so much trouble. We know it can be infuriating and we are currently working with our manufacturer to find a solution. We will email you privately with more information. Once again please accept our apologies.
Friday, 14 July 2017 | Feefo
Comments: Very quick delivery and pashmina nicely wrapped. Very good quality too. Lovely pashmina in a perfect colour to go with my wedding outfit. Expensive but so worth it!
Monday, 10 July 2017 | Feefo
Comments: Very prompt delivery and wrapped carefully. I couldn't see the item as I paid for Birthday wrapping, this was a bit tacky for the price of the gift and more like children's paper. This is the only improvement I would recommend otherwise great product.
Thank you so much for your review. I am so sorry about the gift wrapping. Having examined the wrapping used, I agree that it has a bit of a 'Barbie' feel about it. We will not use it again, so many thanks for drawing my attention to it.
Better than ordering from a high street chain
Friday, 19 May 2017 | Feefo
Comments: Very friendly service. Quick and efficient delivery. I appreciated the personal card included in the parcel. Beautifully soft, high quality cashmere. Light but warm for both summer and winter wear. Pale pink which you can't find in any of the high street shops. Perfect for a formal or informal occassion.
A super company and gorgeous product.
Tuesday, 2 May 2017 | Feefo
Comments: Prompt, helpful service - the samples are great and the email I sent asking about the colours was responded to swiftly and accurately. The final order (pale pink cashmere wrap) was exactly as described - soft, beautiful and nicely packaged. Superb value for money. My only issue would be with the label stitched into the wrap - it is so visible that it spoils the effect slightly. Query whether it is needed at all. I am going to try and remove mine.
Thank you so much for your lovely review. We do appreciate it. We had similar issues with labels on our pashminas and we now only label the bag rather than the pashmina itself. We will be discussing this with our manufacturer and may go down this road with our wraps as well. Once again, many thanks for the feedback.